Customer Service

Avesis will provide satisfactory service only when our clients say we have. This total commitment by each Avesis employee defines the essence of our corporate philosophy an mission.

The concept of service seems too often to be over-used these days. Our business cannot afford to forget that you and your employees are the customer. That is why from the beginning we emphasize total company service. When you become one of our clients you too will begin to understand our commitment to service.

Avesis offers more than just words to back up its commitment to service. For example:

• Assistance with design of enrollment material
• Toll-free 800 numbers for immediate information
• Assigned account manager to assist with the day-to-day service of the account
• Website access to updated provider directories
• E-mail communication
• Written procedures that deal with grievances